Available Automation Conditions
There are hundreds of different automation conditions. Including things like (Ticket is created from web), (Status is), (Status is changed to), (Duration is), (Subject contains), and so much more.
For each condition you can set an operator for that condition. So if you wanted to create a condition for "Status" you would have the options to have "Status is", "Status is not", "Status changed to", and "Status changed from".
For a full list of conditions and to find how easy it is to create automations try our free trial and go to the Administration > Automations page.